Can Your Customers Still Reach a Human?

Can Your Customers Still Reach a Human?

Can Your Customers Still Reach a Human?Paul Basile
Published on: 14/09/2026

Nearly 1 in 5 customers say AI support gave them no help at all. See the difference between AI that blocks people and AI that actually helps.

cant reach a human chatbotai chatbot loop frustrationai customer service escalationchatbot human handoffai receptionist transfer to humancustomer service ai complaints